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MekongSI
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Engagement phases: operate

Managed AI Operations

AI systems drift, models change and costs creep. We run AI in production for you: monitoring quality and cost, re-evaluating after model updates, managing prompts, data and integrations, and responding to incidents, under clear service levels, so agents and models keep performing as intended.

Typical timeline
Monthly service with agreed service levels
Best for
Organisations running AI assistants, agents or models in production

Outcomes

What changes for you

  • AI that keeps performing after go-live
  • Predictable costs and service levels
  • Early detection of drift, errors and misuse

Deliverables

What you receive

  • Quality, cost and usage monitoring
  • Regression evaluation after model or data changes
  • Prompt, knowledge-base and integration management
  • Incident response and root-cause reports
  • Monthly performance and improvement reviews

FAQ

Common questions

Can you operate AI systems you did not build?

Yes. We start with an onboarding review of the system, its evaluations and its risks, then take it under management with agreed service levels.

Often combined with

Engagement phases: adviseimplementoperate

AI Systems Integration

Integrating LLMs and agents with your systems, securely.

Learn more

Engagement phases: adviseoperate

AI Governance & Assurance

Responsible-AI policy, risk reviews and independent model evaluation.

Learn more

Talk to us about Managed AI Operations.

Tell us what you are trying to achieve. We will tell you honestly whether we are the right partner, and what a sensible first step looks like.